Terms & Conditions

Welcome to www.thecigarthief.com

These terms and conditions outline the rules and regulations for the use of www.thecigarthief.com’s Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use www.thecigarthief.com’s website if you do not accept all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

PRIVACY

First and foremost, the Cigar Thief respects the privacy of its customers. We do not share your address, credit card information or email with anyone else. All customer information is strictly used to process orders and for our promotional correspondence to keep you informed in the most convenient, secure & efficient way possible. If you would like to be removed from any of our mailings, please contact us. 

SECURITY

The Cigar Thief protects all information by using a secure server. That means that your credit card number and address are encrypted so that it cannot be read as the information travels via the Internet. We have made it a priority to keep your information and shopping experience a safe one. 

SALES TAX

All orders shipped to Pennsylvania addresses will be charged a 6% sales tax. Many states now require the Cigar Thief to collect sales tax on their behalf for purchases made through our website.  Please note that if you are not charged sales tax by the Cigar Thief then any sales tax due in the purchaser’s state is responsible to be paid by the purchaser. 

PAYMENT

We accept Visa, MC, AMEX, Discover, PayPal and Cryptocurrencies.  

SHIPPING POLICY

  • PLEASE NOTE: ALL SHIPMENTS WILL BE DELIVERED ADULT SIGNATURE REQUIRED

  • All premium cigars and related accessories ship free. 

  • Any customers wanting rush delivery must pay additional charges for any packages requested to be sent Next Day, 2nd day Air, or 3-day select via UPS/USPS. 

All merchandise leaves our facility in perfect condition. Should any item that is received damaged or lost during transit, please call us immediately. The outer packaging must be saved for UPS/USPS verification, otherwise we cannot guarantee that UPS/USPS will reimburse us for damages. We will reship all items as soon as possible and handle any claim with UPS/USPS for you. 

While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to: 

• Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment
• Obtain the signature of a person 21 years of age or order before completing the delivery

Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California.

 

HOW LONG DOES IT TAKE AFTER I ORDER?

Orders are processed during our business hours and shipped promptly the next business day unless it is on a Friday, then your order will not ship out until Monday morning since our shipping department is closed on Saturdays and Sundays. Remember this includes holidays as well.*See the UPS/USPS transit map for approximate package arrival date. 

 

CAN I CHANGE MY ONLINE ORDER?

Once an online order has been submitted, it cannot be changed online. However, the Cigar Thief may be able to modify or cancel the order if the time between the submitted order and the packaging of the order is caught in time before it is shipped out. Contact us as soon as possible via email or phone immediately!  

CREDIT CARD POLICIES

We process Visa, MC, AMEX and Discover credit cards. We utilize AVS (address verification service) on all orders received and verify both the billing address and zip code. If either the address or the zip code do not match, we will attempt to verify the correct address via email/or phone. If we do not receive a response in a timely fashion, we reserve the right to cancel the order without further notice as a protection for ourselves and credit card holders. 

 

RETURNS/EXCHANGES

The Cigar Thief guarantees your complete satisfaction on every product we sell and wants you, the customer, to be happy with your purchase(s). Should you find that something is not to your satisfaction, we ask that you call us and we will make the proper arrangements to remedy the situation. We will gladly refund any merchandise in its original packaging within 14 days of receipt of your order. If you need to return an item, please send INSURED via FedEx, UPS, or parcel post to our shipping address of: 2552 State Road, Bensalem PA 19020. Please notify us before returning any items. For damaged merchandise, please retain all packing material and contact us immediately at info@thecigarthief.com. We will promptly arrange for its replacement. 

ONLINE POLICY FOR INDIVIDUALS 21 YEARS OF AGE AND OLDER

This site is not directed to persons less than 21 years of age and no information should be submitted or posted at the Cigar Thief online website by individuals less than 21 years of age. Sales of tobacco products to individuals under the legal minimum purchase age are illegal. The Cigar Thief makes every attempt to restrict sales of tobacco to individuals of 21 years of age. Certain personal information, provided by you, is used to confirm the minimum age requirements. Such information is not retained in our database therefore not compromising privacy.    

We employ the use of cookies. By using www.thecigarthief.com’s website you consent to the use of cookies
in accordance with www.thecigarthief.com’s privacy policy. Most of the modern day interactive web sites
use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site
to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies. Unless otherwise stated, www.thecigarthief.com and/or it’s licensors own the intellectual property rights for all material on www.thecigarthief.com. All intellectual property rights are reserved. You may view and/or print pages from http://www.thecigarthief.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from http://www.thecigarthief.com
Sell, rent or sub-license material from http://www.thecigarthief.com
Reproduce, duplicate or copy material from http://www.thecigarthief.com

Redistribute content from www.thecigarthief.com (unless content is specifically made for redistribution).

User Comments

This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information,
material and data (‘Comments’) in areas of the website. www.thecigarthief.com does not screen, edit, publish
or review Comments prior to their appearance on the website and Comments do not reflect the views or
opinions ofwww.thecigarthief.com, its agents or affiliates. Comments reflect the view and opinion of the
person who posts such view or opinion. To the extent permitted by applicable laws www.thecigarthief.comshall
not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused
and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this
website.

www.thecigarthief.comreserves the right to monitor all Comments and to remove any Comments which it considers
in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to
do so;
The Comments do not infringe any intellectual property right, including without limitation copyright,
patent or trademark, or other proprietary right of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material
or material which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities
or unlawful activity.

You hereby grant to www.thecigarthief.com a non-exclusive royalty-free license to use, reproduce,
edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats
or media.

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same
manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls,
and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long
as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or
approval of the linking party and its products or services; and (c) fits within the context of the linking
party’s site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources such as Chambers of Commerce, American
Automobile Association, AARP and Consumers Union;
dot.com community sites;
Associations or other groups representing charities, including charity giving sites,
Online directory distributors;
Internet portals;
Accounting, law and consulting firms whose primary clients are businesses; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of www.thecigarthief.com; and (d) where the
link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party’s
site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to info@thecigarthief.com.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the
context and format of content on the linking party’s site.

No use of www.thecigarthief.com’s logo or other artwork will be allowed for linking absent a trademark license
agreement.

 

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

 

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.

Contact

If you have
any queries regarding any of our terms, please contact us.